If you need help using the Media Volt site, please scroll down to see FAQs. If your answer can not be found please contact us using the above Help link.
Is Media Volt a casting company or agency?
Media Volt is NOT a casting company or agency. We do not take any commission from work you find on this site. All jobs are posted by employers, and you apply directly to them.
Your Media Volt account and subscriptions
- How do I edit my profile information?
To Edit your profile click on ‘My Profile’
- How do I add / remove pictures?
To a add pictures, go to ‘My Profile’. You will be able to upload up to five of your best pictures. The first picture (photo1) will be your profile picture. Please Note: Ones you have saved and want to upload new pictures, the new pictures(s) will override any current ones. Remember to click ‘save’ at the bottom of the page.
- How do I add audio?
To upload an audio file, go to ‘My Profile’ and click on the audio upload link. You will then need to browse your computer to find your desired audio file. The audio file MUST be MP3 format. To upload a new one, follow the same procedure, this will override the current audio file. Remember to click ‘save’ at the bottom of the page.
- How do I add Video?
Your video must first be on youtube. To upload a video, go to ‘My Profile’ then copy the paste the video URL (i.e. http://www.youtube.com/watch?v=Q4RuAIg0ju0) into the box. Remember to click ‘save’ at the bottom of the page.
- How do I add / remove friends and favourites?
To add someone as a friend or favourite, view their profile, then click the link add as friend / favourite. Before you can be a friend with another person, the other member must first approve you. To see your list of friends and favourite, go to ‘My Profile’ can click the link ‘view profile. At the bottom of this page, you will find your list of friends and or favourites. To remove someone from your friends / favourites list, click on their profile. You will then see the option to unfriend or unfavourites.
- How do I message other members?
To message other members, you must first be friends with them and be over 16. Your friend(s) must also have their internal message box ticked to receive messages. If you want to receive messages from friends, you must also have your internal message contact preference ticked.
- How do I change my password?
To change your password, go to ‘My Profile’ at the bottom of the page, you can enter a new password. Remember to click ‘save’ at the bottom of the page.
- How do I hide or remove my profile?
You can hide your profile by clicking the ‘hide profile’ icon in your ‘My Profile’ profile setting. If your profile is in hide mode members or employers will be unable to find you on the directory. To completely removal your profile, please contact us, using the help form.
- Members under 16 years of age
Members under 16 can register to use Media Volt, We recommend that parent / guardians manage theses profiles. To register a under 16 accounts, click on the U16s tab.
Under 16 members must leave their parent / guardians contact details when prompted
Under 16 members cannot use the internal messaging systems or network pages.
- How do I post a comment or start a networking topic?
To post a comment click on either the ‘Community’ or ‘Discussion’ tab. You can reply to any post if you are logged in.
To start a new networking topic, click on the ‘community’ tab. Enter your new topic on the right-hand side, then click submit. We will review it then publish within a few minutes
Topics will be deleted by Media Volt after a set time period.
- How much does it cost?
It’s FREE to register a profile and be contacted my potential employers. To apply for some jobs and post events free, you must upgrade your membership. There are a number of options. You can pay monthly (£7), every 6 months (£40) or yearly (£75).
- How do I cancel my paid membership?
- Login to your Paypal account
- Click ‘My Profile’
- Click ’My Money’
- Then click the ‘Update’ button on ‘My pre-approved payments’
- Click ‘Media Volt’
- Then click the ‘Cancel button’
PLEASE NOTE: We advise that when you are canceling your subscription that you do so a day before payment is due to come out of your account, as your profile will instantly revert back to basic membership when you cancel.
Posting and applying for jobs, castings and auditions
- How do I post jobs?
It’s totally 100% free to post a job. Click on the post job tab and fill in all the required fields. You job post will go live when it has been reviewed by Media Volt.
- How do apply for jobs?
To apply for jobs, you must be a full member. Click the apply icon in the job you are reviewing. This icon will only appear if you are a full member.
- How do I post a new event?
It’s Free to post a standard event listing if you are a full member. If you wish to post a new event, click the ‘Events’ tab. Then click post new event. Fill in all the required information and then submit. You will then be taken to the payment section.